Information translation. The contract is concluded in Portuguese. In the event of any difference in interpretation, the Portuguese version prevails.
1. Purpose
These General Terms govern the provision of the tax and/or commercial registered address service, under which an address is made available to the Client for the purpose of establishing the company’s registered office, tax domicile and mail reception, according to the package taken out.
Taking out the service grants the Client no right of ownership, lease, sub-lease, occupation or exclusive physical use of the premises; the address is intended solely for the purposes set out in the contract.
2. Packages and duration
The Client may choose one of the following packages:
| Package | Monthly price | Minimum commitment |
|---|---|---|
| Flexible package | 35 € + IVA | no minimum period |
| 12-month package | 30 € + IVA | 12 months |
| 24-month package | 20 € + IVA | 24 months |
The commitment period runs from the service start date stated in the contract.
At the end of the initial commitment period, the contract renews on a monthly basis unless terminated by either party under these General Terms.
3. Payment
The service is invoiced at the frequency agreed between the parties, with IVA added at the legal rate in force.
The Client undertakes to keep payments up to date throughout the term of the contract, including during any applicable notice period.
Failure to pay any sum due may lead to the suspension of ancillary services and, in the event of persistent default, to termination of the contract, without prejudice to sums already due or owed as a result of the commitment period taken out.
4. Termination and notice
Termination by the Client must be given in writing, by a means that allows the communication to be evidenced.
Under the Flexible package, the Client may terminate at any time, subject to a minimum notice of 30 days.
Under the 12- and 24-month packages, the Client may give notice of intention to end the contract subject to a minimum notice of 30 days, without prejudice to completion of the minimum commitment period taken out.
Notice neither removes nor reduces the obligations arising from the commitment period.
5. Early termination during the commitment period
Taking out the 12- or 24-month packages entails acceptance of a minimum commitment period, the reduced monthly price having been set in consideration of that commitment.
Should the Client wish to end the contract before the end of the minimum commitment period, the Client must pay the monthly instalments corresponding to the remaining commitment period, save written agreement to the contrary or a legal basis requiring a different outcome.
Early termination does not affect payment of any other sums due and unpaid.
6. Termination for breach
The provider may terminate the contract, in particular in the event of:
a) failure to pay sums due; b) use of the address for unlawful or fraudulent purposes, or for purposes other than those agreed; c) provision of false, inaccurate or incomplete information or documents; d) unjustified refusal to provide or update the identification details of the Client, its legal representatives or its beneficial owners; e) use of the address liable to cause loss, liability or reputational harm to the provider; f) serious or repeated breach of these General Terms.
Termination for breach attributable to the Client does not release the Client from sums due nor, where applicable, from the obligations attached to the minimum commitment period taken out.
7. Mail reception and handling
For the duration of the contract, the provider will receive mail addressed to the Client at the registered address, in accordance with the terms of the service taken out.
The Client is responsible for keeping contact details up to date, in particular the email address and telephone number.
Unless an additional service is taken out, the registered address does not include forwarding mail to another address.
The Client must collect mail within the time limits and by the means notified by the provider.
The provider is not responsible for the content of mail received, nor for any legal or administrative deadlines attached to it; it is for the Client to follow the communications addressed to it and to take the necessary steps in good time.
Mail requiring specific action, a signature, a payment, a collection or compliance with a deadline by the addressee remains entirely the Client’s responsibility.
8. Mail after the contract ends
When the contract ends, so does the provider’s obligation to receive, keep, scan, notify or forward mail addressed to the Client.
The Client undertakes to change its registered office and/or tax domicile with all competent authorities and other relevant third parties, so as to stop using the address made available by the provider.
Any mail received after the contract end date may be refused or returned to sender, stating that the addressee is no longer registered at that address.
The provider accepts no responsibility for the loss, return, delay or non-receipt of mail arriving after the service has ended.
9. Obligation to change the registered office or tax domicile
The Client undertakes to change its registered office, tax domicile and all records showing the address made available by the provider, by the effective end date of the contract.
On request, the Client must produce evidence of the change of registered office or tax domicile.
Keeping the address after the contract ends gives the Client no right to continuation of the service and constitutes unauthorised use of the address.
Any costs, charges or losses resulting from improper retention of the address after the contract ends are the Client’s responsibility.
10. Use of the address
The address made available may not be used for unlawful or misleading activities, or for activities liable to harm the image or interests of the provider or of third parties.
The Client is solely responsible for the activity carried on by the registered company, for its tax, commercial, employment, administrative and legal obligations, and for the information given to the authorities and to third parties.
Providing the registered address service does not entail any involvement of the provider in the Client’s management, representation or commercial activity.
11. Identification and updating obligations
The Client undertakes to provide all details and documents needed for its proper identification, and for that of its legal representatives and beneficial owners where applicable.
The Client must notify without delay any material change to the details previously provided.
The provider may refuse to start the service, or bring it to an end, where the applicable legal identification, due diligence or verification obligations cannot be met.
12. Liability
The provider undertakes to deliver the service with due care, but cannot be held liable for delays, losses or errors attributable to postal services, carriers, senders or third parties.
The Client is responsible for meeting deadlines arising from tax, judicial, administrative or other notices addressed to it.
Making the address available does not replace any legal obligation on the Client to keep contact details, records or electronic notification systems up to date with the competent authorities.
13. Changes to terms and prices
After the end of any minimum commitment period, the provider may update the service prices, giving the Client at least 30 days’ prior notice.
During the minimum commitment period taken out, the agreed monthly price is maintained, save for legally imposed changes, in particular a change to the IVA rate or to other statutory charges directly applicable to the service.
14. Communications
Communications relating to the contract may be made by email to the addresses given by the parties, without prejudice to the use of any other written means allowing the communication to be evidenced.
It is for the Client to keep its contact details permanently up to date.
15. Governing law and jurisdiction
The contract and these General Terms are governed by Portuguese law.
Any dispute arising from the interpretation, performance or termination of the contract shall fall within the jurisdiction of the Tribunal Judicial da Comarca de Braga, without prejudice to any mandatory statutory rules on territorial jurisdiction.
16. Acceptance
Taking out the service implies having read and fully accepted these General Terms, as well as the specific conditions set out in the proposal or contract entered into with the Client.
Choosing the 12- or 24-month package implies, in particular, express acceptance of the corresponding minimum commitment period and of the consequences provided for early termination.